Refund Policy
Digital Products (PDF Downloads)
All PDF scale booklets and downloadable resources are digital products delivered instantly after purchase.
By completing your purchase, you acknowledge and agree that:
- You will receive immediate access to digital content.
- You waive your statutory 14-day cancellation right once the download begins.
Due to the nature of digital products, we do not offer refunds once files have been downloaded.
If you experience technical issues accessing your files, please contact us and we will ensure you receive the correct product.
Online Courses
Course purchases grant immediate access to digital learning materials.
If you are not satisfied with your course, you may request a refund within 21 days of purchase, provided:
- You have not completed more than 30% of the course content.
- No course materials have been downloaded for offline use (if applicable).
After 7 days, or if substantial course content has been accessed, refunds are not available.
If a refund is approved:
- Course access will be revoked.